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Reinvent customer relationships

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The power of a hybrid banking model

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Generative AI

Combine AI and human interactions to enhance customer relationships over digital channels and beyond.

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In-App Secure Messaging

Securely exchange ideas, information, and documents to build stronger client relationships.

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Customer Collaboration

The ultimate in remote visual collaboration to better support, advise – and generate additional revenue.

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Hybrid branches

Our interactive, on-site solution is cost-effective, profitable, and provides customers with a broader service offering at any location.

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Customer Service Financial Advice Branch Managers
Interaction Management Hub
Conversational AI
Video & Voice
Co-Browsing
Document Collaboration

Why implement Conversational Technologies?

More Sales

4x

Digital Sales Conversion rate after 9 months using Unblu Spark

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Improved CSAT

4.7/5

Average satisfaction rating from clients after a Co-browsing session

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Higher efficiency

76%

Requests are handled by the chatbot after 2 months of training

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  • Incorporating Live Chat and Co-Browsing has transformed our ability to deliver a more efficient and higher-quality service experience. Making these digital channels available in addition to the physical ones is one of the ways in which we express our closeness to customers.

    Nicola Andreetta

    Head of supportoATTIVO Banca Dello Stato Access Customer Stories
  • I’ve been very impressed with Unblu as a vendor with this implementation. It’s been a very straight-forward, organized process. Honestly, the entire team has been fantastic.

    Dawne Dobbin

    SVP Transformation Stride Credit Union Access Customer Stories
  • We saw a very smooth transfer of in -branch tasks to our digital service and the new design is better accepted by clients because digital components have been added

    Dr. André Bodmer

    Head of Customer Service Center, Valiant Bank AG Access Customer Stories
  • With Co-Browsing, members are empowered. They are being taught into a comfortable way. From a frustration to a gold star experience.

    Trevor Beaton

    Chief Innovation and People Officer Synergy Credit Union Access Customer Stories

Incorporating Live Chat and Co-Browsing has transformed our ability to deliver a more efficient and higher-quality service experience. Making these digital channels available in addition to the physical ones is one of the ways in which we express our closeness to customers.

Nicola Andreetta

Head of supportoATTIVO Banca Dello Stato Access Customer Stories

I’ve been very impressed with Unblu as a vendor with this implementation. It’s been a very straight-forward, organized process. Honestly, the entire team has been fantastic.

Dawne Dobbin

SVP Transformation Stride Credit Union Access Customer Stories

We saw a very smooth transfer of in -branch tasks to our digital service and the new design is better accepted by clients because digital components have been added

Dr. André Bodmer

Head of Customer Service Center, Valiant Bank AG Access Customer Stories

With Co-Browsing, members are empowered. They are being taught into a comfortable way. From a frustration to a gold star experience.

Trevor Beaton

Chief Innovation and People Officer Synergy Credit Union Access Customer Stories

The strictest security measures for complete peace of mind

Secured authentication

Native call solution

Communication recording

Data security standards

Flexible deployment options

Data Loss Prevention (DLP)

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