Hakan Kocabeyoglu, Author at Unblu

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1120 results for Unblu

Unblu: Conversational Platform Financial Industry
Unblu allows real-time collaboration with your customers via co-browsing, live chat, secure text messaging and video chat to achieve better customer ...
https://www.unblu.com/
8 results for Unblu

The most important customer experience trends in banking in 2024
April 4, 2024 Customer experience trends allow banks to better focus their digital transformation journeys. Here’s what’s important
https://www.unblu.com/en/blog/16-customer-experience-statistics-and-trends-in-banking/
774 results for Unblu

Unblu Cloud
The Unblu Cloud is Unblu’s cloud service. Customers can choose between two different options: Unblu Cloud based on aspectra Unblu Cloud based on GCP
https://www.unblu.com/en/docs/latest/index.html#glossary-unblu-cloud

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Author: Hakan Kocabeyoglu

Mar 26, 2024

Drive agent efficiency with a real-time bot sidekick

Hakan Kocabeyoglu

Banks and financial services institutions always need to improve efficiency. The Unblu bot sidekick can help agents find information mid conversation.

Chatbots, Co-Browsing, Customer Experience

Aug 30, 2023

Conversational AI is transforming the banking service experience

Hakan Kocabeyoglu

Conversational AI should be intertwined with human support to provide a seamless customer experience.

Chatbots, Conversational Banking, Retail Banking

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