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Category: Digital Advisory

Unblu Impact Day 2024: The relationship between AI and HI grows stronger

Unblu Impact Day 2024: The relationship between AI and HI grows stronger
Customer service, Digital Advisory, Digital Transformation

Everything you need to know about hybrid branches

The banking industry is embracing hybrid branch banking to connect with customers on an emotional level. Here’s what you need to know.
Customer service, Digital Advisory, Unblu Branch

Read this before investing in a Digital Customer Interaction Solution

Give your banking customers the experience they deserve with a Digital Customer Interaction Solution. Here’s what you need to know.
Customer service, Digital Advisory, Retail Banking

How to improve customer relationships in banking

Discover how Generative AI can help financial services organizations improve their service and advisory interactions.
Customer service, Digital Advisory, Retail Banking

Authentic Intelligence: How Gen AI can improve service and advisory interactions

Discover how Generative AI can help financial services organizations improve their service and advisory interactions.
Customer service, Digital Advisory, Retail Banking

Consistency is key: Ways to improve customer service in banks

Customer service in banking requires consistent service across all touchpoints. Here’s what you need to know.
Conversational Banking, Customer Experience, Digital Advisory

How to get clients as a financial advisor – and keep them

For financial advisors, attracting and retaining clients is a significant ongoing challenge. What steps can they take to secure long-term relationships?
Conversational Banking, Customer Experience, Digital Advisory, Wealth Management

Do AI financial advisors have a place in the future of advisory?

AI financial advisors are all the rage – but what are their limitations and how should wealth management firms respond?
Chatbots, Customer Experience, Digital Advisory

PostNetz: Driving innovation with in-branch video consultations

In-person and digital environments are blended. To meet customer expectations, PostNetz have launched in-branch video consultations in eight test branches.
Customer service, Digital Advisory, Unblu Branch, Unblu Platform

Quality over quantity: The role of Co-Browsing in member interactions

Credit Union service agents need access to high-touch collaboration tools to provide the quality support members deserve.
Co-Browsing, Customer service, Digital Advisory
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