Implemented within the existing contact center solution, Unblu allows advisors to offer an in-person experience through digital channels.

Secure Messenger is part of the Unblu suite and is a natural expansion of the pervasive chatting experience.

For all the convenience and efficiency of digital banking, customers tell us something is still missing. Customers definitely want the convenience of digital and omnichannel banking, but they also want the personal touch that comes with speaking to someone at their bank.  Quite simply, people want to talk about their struggles, their goals, and their

Your customers want you to be with them, wherever they are, moving alongside them from the real world to the virtual world and back. Not only that, they actually want you – your expertise and your presence – to be available to them wherever they are on this journey.   How are you grappling with this

Secure & Profitable Online Engagement for the Financial Sector “Co-browsing technology is rarely used outside industries like financial services and telecoms, but it merits wider implementation. Application leaders supporting customer service should consider it a hidden gem for enabling differentiation and bridging the gap between human- and AI-driven interaction” (Gartner). Using co-browsing, banks can fill