tennis-point.de continues to innovate German retail landscape
tennis-Point.de, online shop 2011 as nominated by NEOCOM, now offers its customers interactive consultation on their website. Thanks to unblu co-browsing, Tennis Point sets a new benchmark for customer friendliness and usability in the German online retail landscape.
Tennis Point is one of the fastest growing online shops in Europe. The shop is available in more than 10 languages and serves customers world-wide. Tennis Point is on a mission to become the largest and most customer friendly online shop in Europe, fully dedicated to tennis.
Companies using co-browsing enjoy superior results across key metrics such as driving incremental revenue through referrals made by loyal customers and year-over-year improvements in annual company revenue.
Omer Minkara, Aberdeen Group
unblu is proud to be part of this success story. unblu co-browsing is now available for all visitors on www.tennis-point.de. Thanks to unblu, customers can shop with the convenience and availability of a web store while enjoying the level of service otherwise only seen in high street stores.
The latest Aberdeen Group study about co-browsing provides empirical evidence that co-browsing is a key to revenue growth and incremental business generated through customer referrals. Experience co-browsing – on www.tennis-point.de.