1120 results for Unblu

Unblu: Conversational Platform Financial Industry
Unblu allows real-time collaboration with your customers via co-browsing, live chat, secure text messaging and video chat to achieve better customer ...
https://www.unblu.com/
8 results for Unblu

The most important customer experience trends in banking in 2024
April 4, 2024 Customer experience trends allow banks to better focus their digital transformation journeys. Here’s what’s important
https://www.unblu.com/en/blog/16-customer-experience-statistics-and-trends-in-banking/
774 results for Unblu

Unblu Cloud
The Unblu Cloud is Unblu’s cloud service. Customers can choose between two different options: Unblu Cloud based on aspectra Unblu Cloud based on GCP
https://www.unblu.com/en/docs/latest/index.html#glossary-unblu-cloud

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Whitepaper

Fostering adoption of digital services

The success of your digital interaction platform initiative hinges on advisor adoption. The enhanced experience that the technology can offer clients is only possible if the advisor embraces the DCIS as part of their everyday workflow.

But this is easier said than done. In this whitepaper, we explore the risks, benefits, and strategies to encourage advisor adoption to ensure your new investment is worthwhile.

What you will learn

DCIS context and background. Why are Digital Client Interaction Solutions on the rise in the industry (including security risks, benefits, and client preferences)?
Integrations. How to prioritize the experience for advisors by integrating with tools they already use.
Encouraging adoption. Strategies to encourage education and adoption among your advisors.
Campaign development. A sample approach to developing a campaign to facilitate adoption.

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Resource

Buyer’s guide for Digital Customer Interaction Solutions

A Digital Customer Interaction Solution empowers organizations to improve customer service experiences by offering swift, personalized advice across touch points. But every organization has unique needs, particularly when it comes to the financial services space – whether that’s a retail.

Case Study

Leveraging Unblu to increase product conversion

In 2020, Raiffeisenbank first began collaborating with Unblu. After adding Live Chat and Co-Browsing, their agents were able to offer a higher quality service overall. But that’s just one part of the story. With a streamlined service, Raiffeisenbank agents were better able to.

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