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Face-to-face chats should never be a challenge

Flexible calling options

From text to call in a click

Customers or agents can quickly turn the chat channel into a voice call – or launch the video too for better visual connection.

Customer scheduling tool

Simplify meeting organization by allowing customers to pick a date and time directly from your website or mobile app.

Schedule appointments and follow ups

Achieve centralized management and administrative harmony for your advisors with an out-of-the-box integration for Outlook Calendars, Teams, and Google Calendar.

Multi-party conferencing

Invite whoever you like with high-participant functionalities, with a clean, engaging layout even when using Co-Browsing tools.

Highly secure solution to meet your compliance needs

Customer identification

No fuss verification – use your ebanking authentication to verify the customer. Ask customers to log into their online account with instant confirmation on the agent desk.

Native call solution

Unblu handles all elements of video and voice calls (such as webRTC connections and media streams) with no third party processing of any data.

Flexible recording options

Full agent control to start and stop recordings with automatic session storage – whether the video and voice call or any Co-Browsing sessions and similar in-call collaboration layers.

Seamless, user-friendly communication

Foot-in-the-door meetings

The tools of conversation

Escalate for next-level collaboration

Easy-close deals

In-person experience in a digital environment across all devices on web or mobile – with no installation needed for either agents or callers.

Level up the call quality with background images or blurring, in-call guest invitations, call forwarding, phone dial-in, and whiteboarding.

Click-and-launch a Co-Browsing session to safely view online account info, investment portfolios, documents, and much more.

Leverage the out-of-the-box digital signature tool to close deals during a Co-Browsing session – or trigger a workflow with your integrated solution.

Why Unblu

More meetings

More conversions

Positive customer satisfaction

Customer support costs

Browse Unblu Spark’s full list of features at your own pace.

Conversational AI
Secure Messenger
Video & Voice
Interaction Management Hub

See in action

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