Reinvent customer relationships

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The most complete suite of conversational engagement products for the financial industry

Customer Service


Hybrid Branches

Contact Center Digital Sales Wealth Management

Browse Unblu full list of features and products at your own pace.

Conversational AI
Secure Messenger
Video & Voice
Interaction Hub
Document Collaboration
Unblu Branch
Unblu Cast

Why implement Conversational Technologies?

More Sales


Digital Sales Conversion rate after 9 months using Unblu Spark

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Improved CSAT


Average satisfaction rating from clients after a Co-browsing session

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Higher efficiency


Requests are handled by the chatbot after 2 months of training

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  • “Incorporating Live Chat and Co-Browsing has transformed our ability to deliver a more efficient and higher-quality service experience. Making these digital channels available in addition to the physical ones is one of the ways in which we express our closeness to customers.”

    Nicola Andreetta

    Head of supportoATTIVO Banca Dello Stato
  • “I’ve been very impressed with Unblu as a vendor with this implementation. It’s been a very straight-forward, organized process. Honestly, the entire team has been fantastic.”

    Dawne Dobbin

    SVP Transformation Stride Credit Union
  • “We saw a very smooth transfer of in-branch tasks to our digital service and the new design is better accepted by clients because digital components have been added.”

    Dr. André Bodmer

    Head of Customer Service Center, Valiant Bank AG
  • « With Co-Browsing, members are empowered. They are being taught into a comfortable way. From a frustration to a gold star experience. »

    Trevor Beaton

    Chief Innovation and People Officer Synergy Credit Union
Access Customer Stories

The strictest security measures for complete peace of mind

Secured authentication

Ensure user authentication by leveraging your financial organization’s current KYC security protocols such as passwords or biometrics.

Native call solution

Retain full data control with no third party data processing for any elements of voice and video calls.

Communication recording

All interactions – whether texts, calls, or beyond – are recorded and stored to comply with industry regulations.

Data security standards

Data is safely stored and never shared with third parties to protect client privacy and streamline regulatory compliance.

Flexible deployment options

Whether on-premise or on the Unblu Financial Cloud, you can choose the data hosting location and stay compliant with the highest level of security standards.

Data Loss Prevention (DLP)

Intercept sensitive data such as credit card numbers to avoid transmission – or integrate with your existing DLP solution.

See in action

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