ECOSYSTEM HUB

Learn how the platform unpacks a domino effect of improvements for both your customer’s experience and for your bottom line.

Discover our approach to conversational banking. Balancing automation and human advice.

Secure Messenger is part of the Unblu suite and is a natural expansion of the pervasive chatting experience.

In this Guide, we explain the different type of co-browsing we provide. Using co-browsing, banks can fill in this gap between online self-service interaction and traditional communication methods. We’ve seen time and time again that this « missing link » between the online and the offline world has a direct effect on customer satisfaction, sales conversion, and customer loyalty.

Discover how banks can keep customer conversations open, interesting and relevant. In this infographic, we visually explain how to implement our suite in a private banking scenario.

A visual explanation of how the majority of our customers are using our suite (Live Chat, Co-Browsing, Video & Voice, etc.) for supporting customers and boosting sales.

Now, more than ever, customers expect a great experience with their financial institutions across all channels. In this video, we show you how Unblu enables you to build bridges between self-service applications and traditional communication methods.

In this webinar, we discuss how to put the customer at the heart of your strategy. Each interaction needs to be treated like a critical moment of truth.

In this 60-minute webinar, we explore Unblu 7 new features and their potential impact on your business.

Find out about the latest enhancements: screen sharing, chatbots APIs, external messenger APIs…

Hosted by FTAdviser in partnership with Unblu, this 50 minute webinar brought together leading executives who are responsible for client management and digital innovation to discuss the trends, opportunities and challenges in digital client interactions, customer experience and reaction to seismic shifts in customer demands with digital tools.

In this webinar, we break down how to integrate Unblu into the most popular messaging platforms. Why? Because this demanding industry requires you to communicate with your customers through channels they already use.

How to combine the best of AI and human? Unblu’s Chatbot API facilitates the hybrid experience between chatbot interactions and the reassuring familiarity of human-to-human exchange.

Based on observations, events and stats from the forefront of private banking, Unblu’s 2022 Digital Wealth Management Outlook offers a roadmap to help strategists and executives orient their teams in uncharted territory.

Customers want convenience and practicality, but they also want personal interaction. They want to ask questions and they want the expertise of a trusted advisor. Quite simply, they want to talk to a real person.

Within this whitepaper, you will find out how the right blend of convenience and personalized human interaction will provide your customers with the reassurance they seek and a positive experience they desire.

Discover in our new Whhitepaper how in-person customer engagement solutions can help banks to convert and engage customers by increasing their sales through all channels, increasing customer loyalty and getting a higher differentiation.

Clients have made it clear: they want banks to guide them in their future decisions and provide personalised, meaningful advice. These growing customer expectations are happening against a backdrop of sweeping changes in regulations.

Editable files and PNG versions of our logo.

Illustrations you can use in your presentations when explaining how Unblu is integrated into your customers’ corporate infrastructure.

Use them for presentations and documents. They can be helpful to illustrate different Unblu use cases.