Foster profitable digital relationships through exceptional service

Bring together multiple stakeholders and complex products to provide a seamless corporate banking service.

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Immediate impact

Unblu empowers corporate advisors to increase efficiency and promote simplicity at every stage of the client journey.

Bot resolution rate

Emails on active advisory

Positive customer satisfaction

Digital sales conversion rate

Improve onboarding. Increase retention

Grow your client base by offering a frictionless onboarding process that sets the stage for long-term loyalty through personalized, high- touch experiences. Give support staff collaboration tools to guide clients on-screen, in real-time – turning them into outstanding issue resolution professionals and proactive educators.

Personalize client journeys

Each business is different and most clients prefer discussing their needs with a dedicated relationship manager or advisor. Unblu’s platform can be used through scheduled meetings or on an ad-hoc basis. Connect your clients with their advisors using Unblu Secure Messenger or platform integrations (such as WhatsApp, SMS), while also adhering to messaging compliance regulations.

Enhance, streamline – and reduce costs

Increase agent efficiency by more effectively distributing channel requests – while leveraging Conversational AI, Live Chat, and other Unblu capabilities to ease the burden on phone lines and email channels. Understand what your client really needs and provide them with 24/7 support that empowers them to self-perform transactions such as making payments or changing addresses with human-like assistance.

The features that drive results

  • Conversational AI
  • Secure Messenger
  • Video & Voice
  • Co-Browsing

Conversational AI

Reduce the strain on contact centers and empower customers to find the answers they need. Unblu’s Chatbot can deal with up to 76% of queries – with human support available at any time via Live Chat.

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Secure Messenger

Secure Messenger mirrors the way we communicate in our personal lives, while remaining compliant, secure, and omnichannel.

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Video & Voice

Securely schedule a call or launch one instantly from any channel. Enhance communication and finalize purchases with whiteboard collaboration, document storage, and e-signatures.

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View and interact with the same document or web page in a secure remote environment. Featuring visual-enhancement whiteboarding tools, Co-Browsing ensures hassle-free, high-touch collaboration

Find out more about Co-Browsing

Trusted by over 170 financial institutions worldwide

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